Directorate for the Student Experience


Residential Services

Residential Services

Residential Services have a key role in ensuring that all of our students are housed within a safe and suitable environment. Our teams manage the upkeep and maintenance of over 9,000 student bedrooms on campus and are geographically split across all three campuses.

Accommodation and Administration

The Accommodation Administration Team manage the entire journey from point of enquiry to the departure from accommodation. Functions include processing applications, allocating rooms, dealing with front line enquiries and issues within the halls. The team also supports DSE colleagues with events including Open Days and contribute to publications that support student recruitment. Staff run advice sessions for PSS colleagues across the University to improve knowledge about our accommodation offer. Finally the team lead on ensuring UUK Code compliance, manage complaints and monitor customer satisfaction.

SPORT Manchester

As well as developing and maintaining University sports facilities. SPORT Manchester facilitates sport and fitness programs from recreational to competitive participation and also work to support elite sporting talent.

Domestic and Portering Services

These services maintain the physical environment of the halls of residences including housekeeping and waste removal, regularly check rooms and report any repairs or maintenance work to the University Estates Team.

Residential Life

Help is on hand in all University-owned or leased accommodation from our designated team of ResLife Officers and ResLife Advisors. They provide welfare support and guidance to students within the residences and work with students to create opportunities to develop their social skills, widen intellectual horizons, and facilitate learning outside the academic environment through the Manchester ResLife Programme.

Manchester Student Homes

The University’s only private housing bureau, Manchester Student Homes recommends well managed private residential properties in the private sector, performs checks to ensure that accommodation meets their accreditation requirements, and provides tips and guides on what to look out for.

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